Zionit

Your AI Control Tower for IT & operations

An enterprise control plane for assets, endpoints, workflows, and service operations-powered by AI, ready for scale.

Product updates

What's New in Zionit

Fresh capabilities across ZioSet and ZioBot—built to give teams clearer visibility, faster automation, and smarter day-to-day operations.

ZioSet

Asset intelligence, elevated

New ZioSet capabilities that tighten health visibility, self-service, and compliance control across your estate.

New

AI-based Asset Health Monitoring

Continuously assess asset condition with AI signals that surface risk, degradation, and optimization opportunities before issues escalate.

New

Self Service

Empower teams to request, track, and manage assets through guided self-service flows—cutting ticket volume and speeding resolution.

New

Compliance Dashboard

See license, policy, and audit readiness in one live view with clear drift indicators and exportable evidence for reviews.

New

Automated Alerts

Trigger smart alerts on health, compliance, and inventory thresholds so IT and security act early—not after an incident.

ZioBot

Automation that compounds

New ZioBot strengths across workflow automation, integrations, and AI-assisted decisioning for enterprise IT.

New

Workflow Automation

Design and run end-to-end IT workflows that resolve repetitive work automatically across teams, tools, and channels.

New

Tool Integration

Connect ZioBot to your enterprise stack—ITSM, chat, email, HR, and more—so automation lands where work already happens.

New

Conversational AI

Natural-language agents that understand intent, gather context, and guide users to the right outcome in seconds.

New

Intelligent Decisioning

Route, escalate, and prioritize with AI that learns from outcomes—improving speed and accuracy over time.

ZioSet — health, compliance & alertsZioBot — workflows, tools & AI

Interactive Product Demos

Experience our platform capabilities through interactive demonstrations

Live Chatbot Flow

Experience our AI-powered chatbot handling complex IT queries in real-time with natural language understanding and automated ticket resolution

85%
resolution Rate
< 2 seconds
avg Response Time
4.8/5
satisfaction

Asset Lifecycle Visualization

Track IT assets from procurement to retirement with real-time visibility and predictive analytics

100%
visibility
99.5%
compliance
35%
cost Savings

Compliance Heatmaps

Visual compliance monitoring across your entire IT infrastructure with automated risk assessment

100%
coverage
85%
risk Reduction
-60%
audit Time

Pipeline Integrations

Seamless integration with your existing tools and workflows through our comprehensive API

50+
integrations
< 5 min
sync Time
99.9%
uptime

Live Chatbot Flow

Experience our AI-powered chatbot handling complex IT queries in real-time with natural language understanding and automated ticket resolution

Processes 50,000+ conversations daily with 95% accuracy

Live Chatbot Flow demo preview

Experience our AI-powered chatbot handling complex IT queries in real-time with natural language understanding and automated ticket resolution

Enterprise-grade technology foundation

Technology architecture designed for scalesecurity & AI workloads.

We combine a resilient cloud-native core with a dedicated AI workflow engine and a secure API layer, so your organisation can ship faster without compromising governance or reliability.

99.9%+ uptime with global redundancy
AI-first architecture with real-time inference

Platform snapshot

Key reliability & performance indicators

Live-monitored 24/7

Uptime SLA

99.9%

Multi-region active-active

Throughput

10M+

Requests processed / day

Latency

<50ms

p95 across core regions

SaaS core
AI workflow engine
Security & compliance

Architecture pillars

☁️

Scalable SaaS Architecture

Core layer

Cloud-native infrastructure built for enterprise scale with 99.9% uptime SLA. Our multi-tenant architecture ensures optimal resource utilization while maintaining data isolation and security.

  • Multi-tenant architecture with complete data isolation
  • Auto-scaling infrastructure handling 10M+ requests/day
  • Global CDN with <50ms latency worldwide
  • Disaster recovery with RPO < 1 hour, RTO < 4 hours
  • 99.9% uptime SLA with 24/7 monitoring

uptime

99.9%

scale

10M+ req/day

latency

<50ms

🧠

AI Workflow Engine

Core layer

Advanced AI engine powering intelligent automation and decision-making. Built on transformer architectures with continuous learning capabilities.

  • Transformer-based NLP models with 95%+ accuracy
  • Reinforcement learning for workflow optimization
  • Predictive analytics with 85% forecast accuracy
  • Self-learning algorithms improving monthly
  • Real-time model inference with <100ms latency

accuracy

95%+

latency

<100ms

improvement

15% MoM

🔌

API Layer

Core layer

Comprehensive RESTful APIs for seamless integrations with enterprise systems. Webhook support and GraphQL endpoints for flexible data access.

  • RESTful APIs with OpenAPI 3.0 documentation
  • Webhooks for real-time event notifications
  • GraphQL support for flexible data queries
  • SDK libraries for 8+ programming languages
  • Rate limiting and authentication with OAuth 2.0

endpoints

200+

languages

8+

uptime

99.95%

🔒

Security & Compliance

Core layer

Enterprise-grade security with SOC 2 Type II, ISO 27001, and GDPR compliance. End-to-end encryption and zero-trust architecture.

  • End-to-end encryption (AES-256) for data at rest and in transit
  • Role-based access control (RBAC) with MFA support
  • Comprehensive audit logging with 7-year retention
  • SOC 2 Type II, ISO 27001, GDPR, HIPAA compliant
  • Regular penetration testing and security audits

compliance

100%

encryption

AES-256

audits

Quarterly

Technology stack

Modern, battle-tested tools across the frontend, backend, infrastructure and AI layers to ensure performance and long-term maintainability.

Cloud-native & containerisedAI-ready by design

Frontend

RReactTSTypeScriptNNext.jsTwTailwind CSS

Backend

NdNode.jsPyPythonPgPostgreSQLRdRedis

Infrastructure

AWSAWSDDockerK8sKubernetesTfTerraform

AI/ML

TFTensorFlowPTPyTorchOAOpenAIHFHugging Face